Your privacy matters.

Effective Date: 21 October 2026   Last Updated: 21 October 2026

AusetSoft Solutions Pvt Ltd (“AusetSoft,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.ausetsoft.com, contact us, or use our services.

By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will request it separately.

1. Information We Collect

Information you provide

When you contact us, request a quotation, submit an enquiry, or communicate with us, we may collect your name and business name, email address and telephone number, job title and professional details, project requirements, enquiry messages, and other information you choose to provide. Please do not submit passwords, payment card information, or other sensitive personal information through general website enquiry forms.

Information collected automatically

When you visit our website, technical information may be collected automatically, including your IP address and approximate location, browser, operating system and device information, pages visited, referring websites and navigation activity, visit date, time and duration, and diagnostic or performance data. The information collected depends on the website features, hosting configuration, and tracking technologies enabled.

Cookies and similar technologies

We may use cookies, tags, scripts, and similar technologies to support website functionality, understand usage, improve performance, and analyse visitor interactions. These may be operated by us or by third-party providers. Where required, non-essential analytics and tracking technologies will be activated only after appropriate consent is obtained.

2. Analytics and Third-Party Services

We may use Google Analytics 4 to understand website traffic and engagement; Google Tag Manager to manage tracking tags; Microsoft Clarity for session recordings, heatmaps, and interaction analytics, with appropriate masking and privacy controls; and Google Search Console and Bing Webmaster Tools to monitor search visibility, indexing, and technical issues. Which services process information depends on the integrations enabled on our website.

These services may process information under their own privacy policies and settings. See the Google Privacy Policy, Microsoft Privacy Statement, and Microsoft Clarity.

3. How We Use Your Information

We may use information to respond to enquiries; provide information about our software development, eCommerce, cloud, consulting, and support services; assess project requirements and prepare proposals; communicate about prospective or current engagements; operate, maintain, secure, and improve our website; analyse traffic and user experience; detect fraud, misuse, security incidents, and technical problems; and meet legal, regulatory, or contractual obligations. We will not use personal information for incompatible purposes unless permitted or required by law.

4. Legal Basis for Processing

Where applicable data protection laws require a legal basis, we process personal information based on your consent, steps taken at your request before entering a contract, performance of a contract, compliance with legal obligations, or our legitimate business interests where permitted and where they do not override your rights. You may withdraw consent where it is the basis for processing, subject to applicable law.

5. Sharing and Disclosure

We do not sell personal information to third parties as part of our ordinary business practices. We may disclose information to hosting, infrastructure, website security, analytics, and measurement providers; professional advisers, auditors, or legal representatives; clients, partners, or service providers as needed to deliver an agreed service; government authorities or law enforcement where legally required; or a successor entity in a merger, restructuring, or business transfer. We require appropriate confidentiality, security, and data protection safeguards from service providers where applicable.

6. International Transfers

Some service providers may process information in countries other than your country of residence. Where personal information is transferred internationally, we will take steps required by applicable law to ensure the transfer is appropriately protected.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, manage business relationships, maintain records, resolve disputes, and meet legal obligations. Retention periods depend on the information, its purpose, and applicable legal requirements. When information is no longer required, we will take appropriate steps to delete, anonymise, or securely dispose of it, subject to applicable law.

8. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse. No website, network, or electronic storage system can be guaranteed completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction or deletion of personal information; withdraw consent; object to or restrict certain processing; request a copy where data portability applies; or lodge a complaint with the relevant data protection authority. Contact us to exercise a right. We may need to verify your identity before responding.

10. Cookies and Your Choices

You can manage cookies through your browser settings, including blocking or deleting certain cookies. Disabling cookies may affect website functionality. Where required, we will provide a way to manage consent for non-essential analytics and tracking technologies, and you can change your preferences through that mechanism where available. Browser controls may not stop all forms of measurement or tracking.

11. Children's Privacy

Our website is intended primarily for business users and professional audiences. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, contact us so we can review and take appropriate action.

12. Third-Party Websites

Our website may link to third-party websites, platforms, or services. We do not control their privacy practices or content. Your use of those websites is subject to their own terms and privacy policies, which we encourage you to review before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, technology, or applicable legal requirements. Updates will be published here with a revised “Last Updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact:

AusetSoft Solutions Pvt Ltd
Website: www.ausetsoft.com
Email: info@ausetsoft.com

Please include “Privacy Request” in the subject line to help us direct your request.